Incorrect Review left by guest
Our recent guest has left us only a 5 for cleanliness ut over all an 8 and says they would stay again.
This is the only guest who has ever left a low cleanliness score and i find this disspointing.
This guest left our property in a very unclean state and if anything I should complain about them! I have pictures as evidence.
Is it possible to get review removed as during this time it may have a negative effect on future bookings.