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Increasing booking capacity of my rooms

My facility is registered and has 8 rooms and each of the rooms have double beds.  This means that if there are 8 couples who wish to book as a  team (16 adults, 8 rooms) this should be possible. This is however not the case now, you cant book for 16 adults, 8 rooms.

What do I have to do for the system to allow 8 couples to book my facility?




ask partner team to review setup




contact partner support via 3 methods below

Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Method 3:  *** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox