Is it too late to charge for extra guest after check out?
We have just had a guest check out where they have clearly had an extra guest arrive overnight who was not paid for. We know they had an extra guest as there was an additional car in the parking (there were not other guests on site so know it was them) and they got the camp bed out and it was open and used on check out. Also they left the room in a horrendous mess (nothing broken) but a total trash state. Is there anything I can do to get compensation for the additional guest that wasn't paid for now that they have left. I took photos of the additional car and the mess in the room including the extra bed they got out.
I know it's probably nothing I can do about but being a newbie to booking.com I was wondering what others would do. Thanks.