p
1

log in withour verifying every time.

Hello, During the last days, every time I make login I have to verify the account with your phonecall. This is normally for once in a while, but recently I need to do it every time I close Chrome and login again.

Please can you help me?


b
11
BrookAve 3 years ago

 

Hi 

You must always follow the security measures. 

 

Google 'Cyber Security awareness'.

 

If you are opening links from emails into independent browser tabs without logging on first, each tab will have no session authorisation shared between them, this then results in a request to logon again and again.

 

instead logon to extranet first then go to the section the link refers to.

 

 

Kind Regards,

 


 Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

 

*** public main lines via Where you can reach us

 

 


how to contact partner support via private assigned number in inbox

 

 

Kind Regards

p
1
Philip Smith 3 months ago

Except this doesn't work.  I have raised this several times with Booking.com, but it was either too hard for them to undestand the issue, or they simply don't care about the partner experience. 

 

If I am in a tab in booking.com, and open a second property, I am taken to a second tab (in the same browser session). After some time, the first tab session cookie will expire. If I go back to that browser tab, it requests a log-in, even though I am recently active in the second tab (in the same browser session, remember).  To make matters worse, the second tab then fails immediately due to the browser authentication failing in the first tab. 

 

I have multiple properties, so am jumping between tabs a lot, and I must have to sign in 10-15 times on some days.