Message and Phone assistance
Just wanted to know if you have Tips on how to get a response on an easy but very important issue from the support team ?
I've been thriving for over a week now with little of reaction, which mainly tells me they will get back to me!
On my extranet I have 4 phone numbers that they assure will be more than happy to assist me. But after 8 days, tens of calls, I couldn't get hold of anyone of them, EVEN ONCE !!
Any help on how to get a response from them will be much appreciated.