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Missing a booking from you in our system?



I just found that this Bookining ***

***  stays at us at: 17/8 - 18/8 

Are not in our system? Is this active of shall we ignore this one?


Christian at First hotel Falun



Hi First Hotel Grand Falun


If you get a suspicious email for such and you then check under Reservation menu for the same check in date and there is no such matching booking or number then it is likely a spam email.




Kind Regards


TIP: Add your property link to your partner profile. Its helps other partners assist you .…


If you need direct support use Partner Help Contact Us in the footer of this page.

Or Extranet > Inbox >booking Messages . Click on Contact Us.