We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

Anonymous

Monthly roundup: April 2020

Didn't have time to read over 400 posts in the community last month? We’re bringing our monthly recap back to keep you in the loop. Each month we will be sharing a few of the most helpful posts your fellow Booking.com partners have shared here in the community. 

Here are a few of the great posts we saw from you in April:  

1. How to prepare after the situation back to normal?

2. Any tips for small hotels amidst the pandemic?

3. HOW TO DISINFECT OUR GUEST ROOM?

4. Health Passport for Summer 2020

5. Plexiglass sunbeds!!

Did we miss something? What was the most helpful advice you saw in the community last month? Comment below! 

Looking forward to another month of helpful advice, 

Sergei and the Community Team  

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4 Replies
177 Views

1
Mike Evans9999

Hello,

what are Booking.com to inform guests of current U.K. Government restrictions on overnight stays ?

Is there any advice on your BOOKING pages ?

 

5 months ago
2
TITO JOSE

Really frustrating to see the Stone age model of Auto removal of guest reviews after 2 years. especially in these pandemic times where there is hardly any bookings and Guests don't find it mandatory to write a review after their stay unless we beg them. Please consider not removing our hard earned reviews which are frustrating to see disappearing in front of your eyes, in these pandemic times. I would request Booking.management to upgrade this old system according to current market conditions. either put a hold on this Auto removal of guest reviews until this pandemic is over or when things are back to normal. or please change this system, as its very hard to make a guest leave a feedback unlike earlier times.

I would appreciate if everyone can support me in this cause.

Regards

Tito (***)

Beach house at seascapes

+3
5 months ago
Anonymous

Hello TITO JOSE! Welcome to the Partner Community, and thanks for posting. I shared your comment with the product team. However, please, do not spam with the same comment on other conversations. Thanks for understanding. 

+1
5 months ago