We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.




Struggling to find the option to set “no arrival” days.  I have followed the guidance in the partner hub, but the drop down option is not there. Can anyone help please. 

2 Replies


Contact the booking.com help team using the Inbox on Extranet and ask them to give you access to the options.

8 months ago
M Adamopoulou


You have to send a message request through your Extranet inbox directly to booking.com to add to your Calendar...no arrival...no departure options.

Wish you well.

8 months ago