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My availability

Booking.com has me closed, I’ve tried to re-open but I’m getting no where. Also, tried calling the Dublin and Uk offices but.nothing ....help As Booking.com are first up on Google it is causing an unfair situation.

2 Replies
17 Views

9
Sharonpowney

You have posted this on the partner forum so we cannot help with this. Are you closed or have you not got everything set up correctly?

To check your setup Open Rates & Availability, Calendar - use List view.  Dates should be in Green if available.  If not look at if Open/Closed, rooms available, Rates set.  You can use a Bulk edit to update if needed.

Contact booking.com help team using Inbox icon on Extranet (Option booking.com messages) or give help team a call see link for local phone numbers. 

https://partner.booking.com/en-us/help/where-you-can-reach-us

25 days ago
10
BrookAve

 

Happy to help , dublin based myself, for join up and help, join the FB group here mention LEIM SIAR, so i know its you and i will reach out.

 

Just to confirm when you say you contacted dublin and uk offices are you using the public numbers ?

as there is a dedicated team number only found in the Extranet it self and not on the public list. see the guide below.

 

https://www.facebook.com/groups/1992521987526360/

 

Also check out my guides on this topic: Managing Availability by BrookAve

 


Kind Regards

 

PS: your partner profile is incomplete, missing your listing URL, please add it as it can at time greatly help us help you on occasion.

Guide : How & Why Add your Listing to your Partner Community Profile

 

BdC Support Team : Dedicated Partner Contact Options - Visual Guide

 

 

 

+1
24 days ago