I always enter Booking with my computer. But now I have problems with it and tried to read and write to my clients through my cell. and I couldn´t. Booking told to verify the device, but the phone never called, and in the Extranet it´s impossible to make it. I would like to have my cell as a solution to answer back to my clients.
I´m Beatriz Sorzana my number is ***. I´ll be very grateful if you help me.
If you are having trouble with the Pulse app, it may be worth uninstalling and reinstalling it. You should be able to verify by selecting either a phone call or a text message. If you are having trouble receiving the code, please call your local partner support team as they can also assist with device verification.
I found this buried under Partner Help > Your Reservations. So many of us likely have never seen it. This should have been pinned and featured on the community
Welcome to the Partner Only Forum, addressing only us not BdC support team.
Posting something will not result in any action at all.
Hi
We cant help you when you do not share proper detail.
Your next action is to message or phone BdC Support. See below
Kind Regards,
Be Safe, Be Well
Dedicated Partner Contact Options - Visual Guide
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I always enter Booking with my computer. But now I have problems with it and tried to read and write to my clients through my cell. and I couldn´t. Booking told to verify the device, but the phone never called, and in the Extranet it´s impossible to make it. I would like to have my cell as a solution to answer back to my clients.
I´m Beatriz Sorzana my number is ***. I´ll be very grateful if you help me.
Dedicated Partner Contact Options - Visual Guide
you need to ring BdC Support. and dont post contact info here please.
Hi Departamento Costanera,
If you are having trouble with the Pulse app, it may be worth uninstalling and reinstalling it. You should be able to verify by selecting either a phone call or a text message. If you are having trouble receiving the code, please call your local partner support team as they can also assist with device verification.
Kind regards,
Shirley E.