1 Stamatis Gisdakis my guests cant make a review my guests dont recieve an email invitation for appartment review!!? can you help with this? thanks!! 11 BrookAve Hi Stamatis As far as I know its an automatic email, however if their email inbox has a spam filter its also possible it ended up in their junk email folder. you can also direct them to their online booking and there will be a link or button for them to click on. Kind Regards TIP: Add your property link to your partner profile. Its helps other partners assist you . https://partner.booking.com/en-gb/community/tips-tricks-more/how-why-ad… If you need direct support use Partner Help Contact Us in the footer of this page. Or Extranet > Inbox >booking Messages . Click on Contact Us.