We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

1

my guests cant make a review

my guests dont recieve an email invitation for appartment review!!?

can you help with this?

thanks!!

 

 

1 Replies
26 Views

10
BrookAve

 

Hi Stamatis

 

As far as I know its an automatic email, however if their email inbox has a spam filter its also possible it ended up in their junk email folder.

 

you can also direct them to their online booking and there will be a link or button for them to click on.

 

 

 

 

 

 

 



Kind Regards

 

TIP: Add your property link to your partner profile. Its helps other partners assist you .

https://partner.booking.com/en-gb/community/tips-tricks-more/how-why-ad…

 

If you need direct support use Partner Help Contact Us in the footer of this page.

Or Extranet > Inbox >booking Messages . Click on Contact Us.

+1
10 months ago