We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



My hotel is not visible on booking .com if u can help me out for clients to view and book rooms please

My hotel on point plaza is not posted on booking.com 

4 Replies

M Adamopoulou


Since this is only a Partner Community maybe its better if you contact directly booking.com and ask them to support you...

Wish you well.

9 days ago




After some googling I believe this is your listing , which you can add to your profile for future reference by us.




It has a notice on it of :

We’re sorry, but this property isn’t taking reservations on our site right now. Don’t worry, you can find tons of other nearby properties right here.


I suspect this is due to having either:


  • Property Snooze Enabled
  • Finance Dispute
  • Outstanding Invoice
  • Verify Location has not completed.


The quickest way to determine root cause is like Maria said above, message or phone BdC Support.


see guide below.

Kind Regards,

Be Safe, Be Well


Dedicated Partner Contact Options - Visual Guide


Reminder your profile here is missing your listing link, please add it.

How & Why Add your Listing to your Partner Community Profile

9 days ago
Account Adviso…


Do ensure you've got rates and availability loaded! This may be a reason why you're not seeing your hotel on Booking.com. If you're using a Channel Manager, you may want to check on the connectivity too.


1 day ago