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My property is Closed/Not Bookable

Hello everyone!

I added my property (apartment) to Booking last year and it was working well. After few months we closed the apartment and rented it. Now we renovated another room and decided to put it on Booking again.

We updated information and added new photos. But the status of our property remains 'Closed/Not bookable': https://screencast.com/t/vkEq8dyHKm

Why is this happening and do we need to create a completely new property for this room?

Thanks in advance, Milica


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Community Admin 2 years ago

Dear Milica Gojkovic! Thanks for posting in the Community!

 

Was the contract terminated for your property? If so, please contact our Customer Support team via your Extranet Inbox, stating that you would like to re-open your property. We will gladly assist you.

 

Best regards!

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Milica Gojkovic 2 years ago

Thank you very much both, I will contact the Customer Support team directly.

All the best, Milica

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M Adamopoulou 2 years ago

Massive pleasure Milica.

Dont forget to edit your profile in Community.

Wish you great guests.