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My reservation number *** - question

Dear Mr/Ms,

Could you please clarify to me the rate that I defined for guests for my property on the website. I put the price 120 EUR per day and now I received the rate for this booking of 108 EUR per day? What is the reason for the change of price? Thank you in advance for your reply, best regards, Daria Nevescanin

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BrookAve 1 year ago


Hi Daria,


Reminder this will never be seen by BdC. 

You need to direct it to BdC support


Message or Call BdC PartnerSupport

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.



Kind Regards,

Be Safe, Be Well



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