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The name of my propetie
I have a studio, but you call it a apartment with one bedroom,. Can you say that when you have a propertie where everything in the same room. Is a studio not a better name?
.we have no seperate bedroom. Only the badroombis seperated. The bed is in the same room as the sitting room and the kitchen.
Is a one bedroom appatement not confusing. Mybe that disappointed if the bedroom is not seperated?
Is it possible to change it in studio.
Greeting lonneke
If they do not have studio as a type that is likely why. call them to find out.
no one here but us leprechauns , contact partner support.
Click on my name for more guides
Hello Lonneke,
You can certainly change the name and type of the listing. Please visit your extranet, under the Property tab and choose Property Layout. You will see the One Bedroom Apartment you have listed, please click on edit.
On the Apartment type, click on Studio and on the Room Name, you will see a whole new list of names to consider for your listing.
Hope this helps.
Ailyn
Thank you. I found it, but i canot change it, becouse i have already bookings.
greeting lonneke
Hi Lonneke, please contact the local Customer Service Team to assist you. You would probably need to advice current bookers that the name of the category was incorrect and what you actually offer so that there are no misunderstanding at check in and ask Customer Service to change the name in order to avoid reservations coming in with the expectation of staying at an apartment.
Hope this helps.
Ailyn
Hi Ailyn,
Thank you i will do this, good idea
Greeting Lonneke
*cough* Partner Support not Customer Service (thats for guests) lol
its an important distinction, as many new partners stumble
and go asking for help via CS team on the main website
and end up being asking for a PIN they will never have.
They called me and going to change it.