New Feature - Rate Plans, add weekly and monthly rate plans

Is there any particular reason why it's no longer possible to offer a X€/ Night discount instead of the % discount? If you have a price changing because of holidays or season change you are forced to give an higher discount depending on the starting price. You can't even choose when to apply the rates, just week days and months (all together), so you can't apply a different % depending on the price.

What about expanding with biweekly and triweekly rate plans?

I'm new to the platform and I have had cancellations due to the guests being unable to pay. Neither I nor they can access VCC.  It is very difficult to use/update the app.  Unfortunately customer service is not available via phone or text.  HELP!!!! I am losing potential revenue.