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No babies allowed??

I would love to be able to invite parents with babies, but for some strange reason babies age of 0 is not mentioned in the system. 

So now it says in my description that children from 1 year of age are welcome, and I can't change it. 

Could the team please change that! 

 

Many thanks, Aaltje B. 


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fluff 2 years ago

You could use the children up to age x option.

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Aaltje B. 2 years ago

That's the point, fluff. That zero figure is not existing online. It starts with 1, have a look . 

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fluff 2 years ago

I disagree! :-)

child policy

When hitting the edit button...

 

all ages

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Aaltje B. 2 years ago

have a look at : Children and supplement pricing under topic of Extra beds:  The numbers start with 1 not with 0

1 is for the age, not the number of children.

When a baby is born it is not 1 year old. That is what I mean. 

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fluff 2 years ago

Ahhhhhhhhh, understand. Ours is set for children without supplement. We allow one small child, zero to five, sharing with parents for no charge.

Out of interest some countries do count a newborn as 1 year. Same as some countries base your age on years completed and others on years started!

 

 

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Aaltje B. 2 years ago

Interesting, fluff....but how did you find the zero? 

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fluff 2 years ago

...not in the way you are looking for, sorry don't know.

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fluff 2 years ago

This is what I have but don't know if it will be the same for you...

 

Child policy

I
Anonymous
2 years ago

Hello @Aaltje B.!

Thank you for your post. Actually you should be able to change it. Try this:

Policies > Children & Extra beds > edit > At what age (and older) are children allowed? > choose any. 

I hope this will help. Please, write in the comments if you still have any questions. 

All the best! 

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Aaltje B. 2 years ago

choose any, that's the point Sergei. Only one and up is given to choose from 

Or is a baby not a child. 

It says : Children under the age of one are not allowed in this property? 

duh?

Strange system! 

I still haven't sussed it out. Sorry. 

I
Anonymous
2 years ago

Could you, please, upload a screenshot? May be this will help me to figure out what is the possible problem. Thank you in advance!

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fluff 2 years ago

I'm only guessing now because I don't use the supplement feature buuuuut....

Try first setting up the extra child age like in my screen shots to "any" and as sergei repeated.

Then go over to your supplement area and see if zero or any is then available.

If that fails send an extranet message to the BDC peeps for technical support.....unless someone else here with the same set up as you can enlighten.

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Aaltje B. 2 years ago

If I click on any, then the system immediately says, children of any age.. even though I have put in a restricted age. So that doesn't work either. 

Will check with the technical team. 

Many thanks for your helpf, Fluff and Sergei! 

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Aaltje B. 2 years ago

The problem is solved, the descriptions amended, the baby cot in, the first booking for parents with baby came in within a week. Yahoooooo. 

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Aaltje B. 2 years ago

So I placed a photo and it is way too big. And no delete button in sight. Oh dear....