no contact with the help desk

We try to contact the helpdesk bij email and telephone. Both unsuccesful: no answer on the mails, more than an hour waiting the line. Anyone a suggestion to get answers?


Maybe it's difficult to reach them, because everyone has tons of unecessary questions and the line is too busy. Prehaps you can find some answers here.   

Don Burns

The San Francisco, California phone number for hosts, which works best for me, is:  415 633-4075