1

No Show - Credit Card Details

I had a no show. There was a cancellation fee associated with his booking. I have been given 3 days to access his credit card details. What am I supposed to do with them?

5 Replies
26 Views

8
pibomarco

You should try to debit their credit card for the amount of the cancelation fee. But you must have a POS terminal to be able to do that. It is also very likely that the guest had no funds on their card if you didn't at least pre-authorize their credit card after the booking. 

22 days ago
10
BrookAve

 

What am I supposed to do with them?

 


 

 

have a look at https://sumup.ie/bookingie/

its a good startup option  for beginners.

 

there is  also payrexx (with stripe.com) , 

 

and ask them for a virtual terminal option too. for precharging remotely. 

 

Kind Regards.

 

PS: normal PoS are ancient tech, and only helpful for on arrival billing , i.e. physically in front of you.

 

 

 

 

22 days ago
8
pibomarco

PS: Normal PoS most of them also offer a precharging remotely (when you request this service at your bank). I use one of them. I also have SUMup. The only issue I have with SUMup that it often conflicts with portable printer (need to reset it each time when it doesn't connect). I guess would be better to use it on Android but I'm an iOS guy. Otherwise it's a fine device and recommended for smaller business. 

22 days ago
10
BrookAve

not with the new card charging regulations, will need to conform to the new pin system most PoS wont.

SCP or something its called.

 

the virtual terminal via phone or webbrowser gives the most flexible options, that why I rave about it

22 days ago