No visibility on the website
I have a self contained Coach House for which I have received a 9.8 certificate two years running from Booking for the excellent service I offer my guests and therefore them. I am 4 miles from the nearest town and used to be on page one or page two on their website. Yet now I am on page 5 and often dont even register with other properties in OTHER towns ahead of me. Unsurprisingly I literally now have no bookings my business has collapsed. There are other properties who charge more and also less than me. I am joining all Bookings incentives ie genius/mobile phone bookings/preferred partnership/improving my images - ( although they have worked for two years!) Yet by the time I give away so much discount add the cost of heating/electricity/laundry it actually isn't worth it. This is a shame and I am hugely disappointed as I had been doing so well and really enjoying being a host.