Occupancy
Hello, I recently added a queen sized bed, allowing for reservations of 7 rather than 5. I updated this change on the PULSE app, along with child occupancy rates. My listing still only has price plans for 5 guests, so I'm hoping I can find help getting that changed to 7 if possible.
My second question arose when I recently received a 7 guest request. The reservation is for 4 adults and 3 infants under zero. My price setting for children under zero are zero. I don't believe we can accommodate 3 infants under zero, and it's possible that the guest doesn't have 3 infants under zero, as we only have 1 infant mattress and a pack and play. I'm wondering if anyone else has had issues with guests booking fewer guests to avoid the upcharge and how they handled it? Thanks for any help!
phone support below
Simply report to BdC Partner Support , see below 3 methods.
Message or Call BdC PartnerSupport ***
*** public main lines via Where you can reach us