1

Open my property for booking Id *** Ebenezerguesthouse colesberg

I am deperate to get someone in credit control. They suspended my account for a small outstanding commission payment. Now it is a nightmare. There is now way that i can contact them. There phone number, only rings. They do not reply on my messages. Very, very bad, booking.com. it is high season in south africa, and no one in booking,com seems  to worry about my problem. Who can i phone in south africa, or where ever, that can assist me immediately. 

I am desperate, and i never experience such bad service, ever in my entire life.

Please phone me urgent on ***

Marie Dingle


11
BrookAve

 

Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting an action request  will not result in any action at all, here.


 

Hi 

 

Due to the nature of the topic we [partners] cannot assist.

Contact BdC Support as per the visual guide below or the short version here:

 

 

1) In the extranet, go to the ‘Inbox’ tab.

2) Select ‘Booking.com messages’.

3) Click on ‘See Contact Options’

Topic : Account

Subtopic : Other, then Call, phone number is revealed

 

 

 


 

Kind Regards,

Be Safe, Be Well

 

Dedicated Partner Contact Options - Visual Guide

 

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