Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started

1
Answered

Our location can not received last minute booking because of the logistic.

How I can stop last minute booking reservations?

Because of the logistic that imply to enter to out property is not possible for us to receive last minute reservations. How we can modify that please. 


11
BrookAve

 

Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting an action request  will not result in any action at all, here.


 

Hi Vilabys Rivera

 

Simply configure your availability calendar restrictions such as Max Advanced Reservation.

 

Check you do not have a Promotion using Last Minute enabled.

 

I put this together a while back should also help

 

 


ELSE

Contact BdC Support as per the visual guide below or the short version here:

 

 

1) In the extranet, go to the ‘Inbox’ tab.

2) Select ‘Booking.com messages’.

3) Click on ‘See Contact Options’

Topic : Account

Subtopic : Other, then phone number is revealed on right

 

 

 


 

Kind Regards,

Be Safe, Be Well

 

Dedicated Partner Contact Options - Visual Guide

 

Reminder your profile here is missing your listing link, please add it.

How & Why Add your Listing to your Partner Community Profile

B.
Account Adviso…

Hi Vilabys Rivera,

 

If you cannot accommodate last minute bookings, I would recommend setting up a Minimum Advance Reservation restriction. This means that the guest will need to book at minimum of XX hours or days before they check in. You can set this up through your Calendar view under Rates & Availability.

 

If you are not able to edit this restriction, please reach out to your local partner support as they may need to give you access to this. You can contact them through the Inbox tab > Booking.com messages.

 

Kind regards,

Shirley E.