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1

Over booking

I am getting overbooked on many occassions how do i stop this.


11
BrookAve

 

Hi Liam,

 

Overbookings are usually cause by listing on more than one OTA, and not using a Channel Manager tool (3rd party).

 

Some are free for starter plan, some paid for with different monthly tiers.

 

syncbnb.com; cloudbeds; beds24 etc.

 

google channel manager and you will find a lot more than those.

 

The root cause is the iCAl sync is limited and will not trigger a sync in real time.

So if a booking occurs on either OTA in between sync, it causes double booking/overbooking.

 

a CM service is better as it acts as both master gold calendar copy, and sync manager.

 

 

 

 

 


If needed, Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox

1
Liam Clohessy

My calendar is not reflecting my reservation list. Do I cancel guests I have many over bookings