1

Overbooking

Dear Partner,

 

We do have resrvatio nr ***, but there are no free room, we are working with sabee.app.

We do not have this reservation on our calendar.

How could it be???


11
BrookAve

 

Hi Aida, 

 

When using a 3rd party CM service , you need t ocheck with them for support in general.

 

But for this open your BdC extranmet and check if any bookings showing, or if it says controlled by 3rdparty CM.

 

It might be that the CM has become disconnected and the BdC extranet has reverted to allowing bookings direct.

 

Follow up with BdC to confirm your CM is still properly connected.

 

 

 


Kind Regards

 

PS : please take the time to complete your profile and add the property listing link

How & Why Add your Listing to your Partner Community Profile

 

 

Contact BdC- Location of Partner Only Phone number and Message methods