We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



Overdue invoices

Hello ,is this cancel my overdue invoices because that time covid in month may.& I m not able to do cancel booking but hotel are closed that time..I forget to no Show

1 Replies




Simply either

Open finance menu and reconcile all reservations,  marking those by ticking dispute and submit



Or list them , send in message to support via inbox.


Or phone bdc support with the same list.


Click my name for guides

29 days ago