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Paying invoice with PayPal or Visa

Hi, I have received my invoice from Booking.com. Is there a way to pay with PayPal or Visa card instead of bank transfer which is difficult for me? Thanks

 


Profile picture for user barry.reilly.winnov.net b
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BrookAve 1 year ago

 

Hi

 

The payment options are defined under Extranet > Finance > Finance Overview.

https://admin.booking.com/hotel/hoteladmin/extranet_ng/manage/finance_o…  

  1. DIRECT DEBIT - For hassle-free commission payment, register online for direct debit  
  2. Add a PAYEE to your Bank Account  Use the Booking Banking Details to define a new PAYEE in which to send payments. Set the Remittance info when sending payment to include your Partner ID and Invoice number, so the system will know its you and for what invoice.

 

To date I have never seen any one come back and post if they successfully managed to pay invoices by Paypal or CC over the phone with Partner Support.   


 

Reminder Partner Support will never see this. Posting account or action requests here will result in no action.

 


 Message or Call BdC PartnerSupport 

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

 

Kind Regards

 

PS : finish your profile by adding listing link

How -To : How & Why Add your Listing to your Partner Community Profile | Booking.com for Partners

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Giovanni Cortorreal 4 months ago

BrookAVE

Option 1: Is not available in my area (D.R)

Option 2: Sounds good but if Booking.com is not in the network of companies for that bank the bank will offer to send Booking.com a paper check which is not accepted by booking.com. I have tried BOA and M&T Bank neither one of these companies have booking,com in their network

Is there an Option 3: ?

 

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Giovanni Cortorreal 4 months ago

Does anyone knows how to pay booking.com invoices when the banking detail link is not available in your area and Bank Transfer is the only option?

Profile picture for user barry.reilly.winnov.net b
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BrookAve 4 months ago

 

contact partner support and let us know the outcomes please, thanks

 

 


nope , no one here but us leprechauns , contact partner support.

 

C1

Method #4 Public Phone List 

 

C2

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Giovanni Cortorreal 4 months ago

BrookAVE---

I’ve contacted Partner Support three times asking them to

1-      Provide the Banking Detail link in my Finance tab

2-      Allow Direct Debit of my credit card

The answer is always the same:

A         “Banking details are not available in my area”

B         “Please pay via bank transfer”

Profile picture for user barry.reilly.winnov.net b
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BrookAve 4 months ago

 

  1. widen the browser window  so all menus are visible.
    1. yep thats actually a thing and the common reason new partners fail to see whats been right in front of them this whole time.
  2. link to it :  https://admin.booking.com/hotel/hoteladmin/extranet_ng/manage/bankdetai…
  3. finance menu  
  4.  those last 2 messages are an oxymoran, if partner support is telling you that they need to be fired for incompetence.
  5. financial overview page with bank transfer info and direct debit options 
    1. https://admin.booking.com/hotel/hoteladmin/extranet_ng/manage/finance_o…
    2.  
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Giovanni Cortorreal 4 months ago

This is what my finance TAB looks like. Where did you see that Banking Detail link? 

 

 

Profile picture for user barry.reilly.winnov.net b
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BrookAve 4 months ago

I just saw something in that image that might explain why your extranet is different..

 

It's the property type, showing as a room, which is very odd.

That would also suggest there are multiple different extranet layouts depending on the Partner type too

 

 

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Giovanni Cortorreal 4 months ago

Its, a building with rooms, just like any other hotel

What should the property type be and how is it changed?

Please

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Giovanni Cortorreal 4 months ago

I see where you can change the ROOM TYPE to Apartment, Villa, Studio ..... but most people are renting rooms out of their hotels

 

Profile picture for user barry.reilly.winnov.net b
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BrookAve 4 months ago

Use the contact info above and phone partner support 

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Kingston Luxur… 3 months ago

Hi Andrianaivo,

Did you ever figure out how to have PayPal as an payment option for Booking.com invoices? That option was once available but cant seem to find it anywhere on the platform. Much more convenient than doing bank wire transfers which are also costly.

Any help? anyone.

 

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Giovanni Cortorreal 3 months ago

The way to be able to pay with PayPal or credit card is to call Booking.com 1(470)-363-2501 and ask them to change your Payment Method from Bank Transfer to Adyen. They are not going to give you the Banking Details link on the Finance Tab unless you are in the US or or a few other selected countries. But changing your payment type to Adyen at least will allow you some flexibility in paying your invoices. Don't send messages for this, they take forever to respond, if they respond at all but call instead. Keep an eye on the Financial Overview link in the Finance tab, it will change from Bank Transfer to Adyen when they make the change. 

Hope this helps. 

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Kingston Luxur… 3 months ago

Thanks Giovanni,

Adyen  as a  payment processing platform would be a good option if  its availability wasn't so restricted to only a few countries. See list of Adyen countries.  https://www.rapyd.net/blog/what-are-countries-are-supported-by-adyen/

The Caribbean where we are listed is currently NOT on the Ayden list.

In the past Booking.com did offer the PayPal option, so not sure what caused them to discontinue that option. Everything was so seamless then. From the comments I am seeing this payment method restriction seems to be a growing issue amongst Booking.com Partners. 

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Giovanni Cortorreal 3 months ago

Did someone at Booking.com told you this or are saying this based on your research? When they change your Payment Type to Adyen you can select the invoices you would like to pay and click the “PAY ONLINE” button for the PayPal/ Credit Card payment options to show-up. The Caribbean country where I’m listed is not on your list of Adyen enabled countries but I work’s like a charm. If all fails, you can try Bill.com they have Booking.com BV on their list partner institutions. I was going to go this route until Adyen was made available to me. Two things to be aware-of, it takes a few days after Adyen enablement for the “PAY ONLINE” button to show up, also, please know that Bill.com is a paying service.