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Peak Season Preparation Checklist. Let’s support our Southern Hemisphere partners!

Hello partners!

We see that Southern Hemisphere partners are having  a really busy time preparing for their peak season. Preparation is key, but what is the best way to do it? Let’s create our own Booking Partners Community Peak Season Checklist to share experience and knowledge with partners in Australia, New Zealand, Brazil, Latin countries and South Africa!

Please, continue this phrase with your own comment: “While preparing for peak season, don’t forget to …”  

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7 Replies

9
M Adamopoulou

Dear Partners,

While preparing for peak season, don’t forget to smile 😃...your incredible guests are almost at your front door...

Wish you a prosperous and wonderful season...

+4
1 month ago
7
fluff

... it's your last chance for access to all areas without guests being everywhere. Make sure EVERYTHING is as it should be. Have a hyper detailed check list for every tiny little thing.

Everything functions correctly and is in good condition.

All nooks and crannies are spotless after a detailed, deep clean. 

Hinges, sliders, knobs, catches, locks, curtain rails are all spot on.

Any extra equipment is correctly set and fully functional.

Don't forget light bulbs!

Check linen for imperfections.

ETC!

+3
1 month ago
5
Sharonpowney

With all the hard work we put in it would be really useful if booking.com caught up a bit more with the concept of us having different peak seasons.  I am fed up getting Promotions offered for the wrong time of year.  Trying to give me promotions for the Autumn when it is spring here is such a waste of time, I would like one when it is Autumn here.  Tried getting in touch with the Promotions team but didn't even get a response.

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1 month ago
5
Sharonpowney

I have given you an example.  I get promotion ideas for Autumn when its spring.  Trying to get me to give large discounts for Chinese new year when it is really busy here.

I totally understand it is hard to get your head around how it is total opposite.  I am English now living in NZ.  When it is Easter it is Autumn and now it is Xmas in the summer.

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1 month ago
7
fluff

@Sergei - Commu…

No need for examples as there are so many of them. Just search every low season orientated promo BDC has issued......in high season for the southern hemisphere.

I'm sure it would be easy enough to put partners into large groups by area of the planet or even country and issue promos appropriately.

OK, here's one example, Thai new year is in mid April yet we receive heavy discount promos where we should have lighter ones offering e.g. free breakfast or a much lower qualifying discount or free water pistols!

 

Sharonpowney is just asking an international company to act like one and know it's partner types and regions that it's selling into. A very good point and beneficial for BDC and hosts alike.

I would add that nearly all the offered promos are so limited in their scope and incompatible with other OTAs that we just can't use them.

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1 month ago
7
Bandara Hotels…

While preparing for peak season, don’t forget to give a lot of allotment to Booking.com with good price. HoHoHo!!!

+1
29 days ago