A person cacelled a booking by phone, but somehow she can't do it with the app
A person cancelled a booking by phone, but somehow she can't do it with the app, I also sent an email requesting the cancellation but she just can't, don't find it. But if she doesn't properly cancel, I can't really rent the room as it doesn't appear on line otherwise. I sent a few messages to booking.com with no answer. I found another inbox specific for reservations, and when I write the booking number it says that the booking number is incorrect...I'm wrinting to booking from like 4 days, but no answer whatsoever...Anyone can help me?