1
Letícia Penteado

Política de pagamento

Olá parceiros eu estou com um grande problema não consigo mudar a minha política de pagamento Por exemplo quando um hóspede faz a reserva eles pagam no crédito para uma conta que eu não conheço e eu só irei receber dois meses depois quero saber como mudo isso para quando um hóspede faz a reserva eu receber 50% no ato e 50% no check-in não tenho ajuda de ninguém no booking

11
BrookAve

 

‎Payment policy‎

‎Hello partners I'm with a big problem I can not change my payment policy For example when a guest makes the reservation they pay on credit for an account I do not know and I will only receive two months after I want to know how I change this for when a guest makes the booking I receive 50% in the act and 50% at check-in I have no help from anyone in booking‎

 

Hi

Setting a payment policy under Properties - Policies is only one part of it.

 

You must decide when guest pays, and if you want the to pay on BdC checkout, then you need to apply for BdC Online Payments (VCC) or Payments by Booking.

 

If you are going to take payment on arrival then you must have the relevent partnership and or device(s) with a payment gateway providers e.g. payrexx.com/stripe.com, sumup.com etc

 

Call BdC PartnerSupport

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’. 
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.