We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

1

Pricing

Hi all. 

My house sleeps up to four, but most of my guests are couples.  At the moment I have to set the standard rate for four people and apply a  discount if there are 3, 2 or only one in the group. Can I set the Standard Rate to be for 2 people and then add a rate for any additional people?

Thanks for your advice.

D

4 Replies
32 Views

7
Isle of Wight …

Not sure whether you can do that or not, but will ask, do you really want to do that?

We have self-contained properties that sleep between 4 and 8 people. If a booking is only for 1 person, that property is booked and no longer available - we can't rent out the other beds separately. Therefore we set a price-per-property, regardless of whether it's 1 person or 8. Any form of different pricing based on the number of people is discounting, and simply results in earning less, not more. Once you set different pricing for a different number of people, you'll get bookings for 1 person and a whole family turn up - they will find ways to avoid paying extra. This is a common complaint from hosts. Even with our pricing-per-property, we still get some people booking for 1 and turning up with a whole family, but makes no difference to us as we get paid the full amount for the property.

1 year ago
10
M Adamopoulou

Isle you have a point there, people try to take advantage...

I also have set rate per property.

1 year ago
1
Dan Heslop

Thanks guys.  

Good points.  My concern was displaying the maximum rate/occupancy and it putting off potential guests of two.  Other platforms provide the minimum rate for two and add on from that.  I've only been STRing for a year so haven't had the unfortunate situation of number of guests arriving not matching the booking number.  Something to expect I guess.

Cheers

1 year ago
10
M Adamopoulou

You are welcome Dan.

Please don’t forget to introduce yourself and share some pictures of your beautiful place.

Have a wonderful day...

 

1 year ago