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Problem with login

I need to login multiple times to log in. What is the problem? The login gate turns me out every time. 


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pibomarco 1 year ago

I also can not log in via app. On computer no problem. Probably just a bug which will probably be fixed soon.

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BrookAve 1 year ago

The devil is  in the detail, and you are lacking  alot of detail. 

 

Until you do we cant advise , only guess.

 

 

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pibomarco 1 year ago

When I try to login via Pulse app, it says "Too Many Failed Attempts. Please try again in 5 minutes."

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Sergei - Commu…
1 year ago

Hello Jakub Harańczykpibomarco! What smartphones and systems do you use? Have you tried reinstalling or updating the app? 

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pibomarco 1 year ago

Iphone XS

iOs 14.2

I updated the software and reinstalled the app and it still says to many failed attemptes when I try to log in (although it was only one attempt).

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Sergei - Commu…
1 year ago

Have you sent the bug report yet? Here are the steps:

  1. Open the app and tap ‘More’.
  2. Scroll down and tap ‘Help’, followed by the email ‘envelope’ icon in the top-right corner. Select either ‘General questions’ or a relevant subject from the drop-down menu.
  3. Describe the problem and tap ‘Send’. A member of our team will get back to you as soon as possible.
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pibomarco 1 year ago

I think we are not on the same page. I am talking about the Pulse app where I am not able to login. Booking app works fine. In Pulse I dont see options you described.