Sorry to hear about your struggles but since this is only a Partner Community you have to resend your message request through your Extranet inbox directly to booking.com.
Maybe if you share your problem some partner can help you.
I found this buried under Partner Help > Your Reservations. So many of us likely have never seen it. This should have been pinned and featured on the community
Sorry to hear about your struggles but since this is only a Partner Community you have to resend your message request through your Extranet inbox directly to booking.com.
Maybe if you share your problem some partner can help you.
Wish you luck.