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1

Promotions don't appear in the search

Hello guys some idea why my promotions don't appear in the property but I see them in the calendar of the extranet?


9
Sharonpowney

I am assuming you mean you don't see them when you do a search as if you are a guest?  Promotions have specific dates and criteria and are attached to specific rates, so maybe they don't apply on the dates you are searching on.

You have posted this on the partner forum so we cannot see your setup to be able to help further.  Contact booking.com help team using Inbox icon on Extranet or give them a call see link for local phone numbers. 

https://partner.booking.com/en-us/help/where-you-can-reach-us

1
Plamen Petkov

Thanks a lot I`m going to contact them. They appear in the Calendar properly but when I`m browsing as gust I`m seeing only the regular price without the promotions.