We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



Property Closed not bookable

Hello booking team I have a problem with one of my listing called "Sunset Luxury apartments " people cant book it even though i added all details neccesary ! Can you please check and see thank you

1 Replies




No BdC support team in the Partner Hub.


Phone them directly after you check your calendar list view,

Check room type status is open

And inventory is at least 1


What does your extranet homepage status say?


Is it Open/Bookable

27 days ago