1

pulse guest phonenumber

In Pulse the guestphone numbers aren't showing anymore.They are in extranet when i click on 'show phonenumber".

I have latest pulse version. Did not change anything. Tried logging out/in ect, but still not showing, whiel my settings say that a guest cant book without providing phonenrs.

 

Hope someone can help.

Roel


10
M Adamopoulou

Hi!-Bnbdordrecht and welcome to the forum.

I just checked out my pulse and in my last reservation which was an hour before, phone details are shown.

Try again logging out later on, it might work.

Wish you the best.

1
Skopjehostel

Hello
I just wan’t to ask if there is an option
( like there used to be) to call a guest ONLINE? Not to make a regular call from the app (international calls ??‍♂️).This was very useful in the previous versions of the Pulse app ( often not working but you could have fixed that)!
It’s a great feature so please make it available once again ??

1
Michele Colledan

I have the same problem: first reservation and the guest's phone number doesn't appear anywhere. Furthermore,she doesn't answer to my messages.

I would really need to communicate. Anybody can help me?

Thank you and kind regards

Michele

 

10
M Adamopoulou

Hi Michele!

Maybe you should call your BDC office and ask them to contact your guest for you...

Wish you well.

10
M Adamopoulou

Sorry...BDC is booking.com..

Have in mind that phone no is hidden under a padlock...

1
Michele Colledan

But it have stated that the guests have to provide a phone number in order to be able to book.

Thank you anyway,

kind regards