user avatar image
6

Question of the week: What’s the best habit your guests have?

Hi everyone,

With guests coming through your front door every day, you meet a lot of new people – and with new people come new habits.

Are there some things your guests do that you really appreciate? Maybe some of your guests always strip the bed before they leave?

Maybe others leave a note in their room to thank you for your hospitality?

Post your favourite guests’ habits in the comment section below – and see if you share the same as any of your fellow partners!

 

Ilaria

7 Replies

2
Andy

Best habit is vacating early so I can get the room/bedding cleaned etc...  :)

+7
16 days ago
4
Don Burns

Among our framed list of house rules, we ask guests to place their used bath towels in the bathtub at check-out.  Nearly all do this.

 

But most guests feel the need to remake their bed, as though it was not slept in.  This is a bother for us, as we must remove all bed covers, blankets, sheets and pillowcases, when we clean the used bedroom after check-out.

 

Should I add to our house rules that guests are requested to "strip their beds" at check-out?

+2
15 days ago
1
Marcus

Yes, very annoying when guest  make up the beds.

15 days ago
7
pibomarco

No, this is a job for the staff.

Those who remake their bed is basicly just a sign of their respect and good manners.

+4
11 days ago
9
M Adamopoulou

Most of my guests leave my Studio as tidy and clean as they found it. Some of them don’t use the extra towels I provide them and leave them in the closet unused nice and folded. I highly appreciate it this since I don’t have to do extra laundry...

Most of them take the garbage with them and throw them in the big cans down the road.

Some of course leave me small presents but best habit is when they give me a big warm hug and a kiss thanking me for a great stay and a promise that they will come back...

Wish you all great moments!!!

 

 

+3
15 days ago
1
Mehdi Ebrahimzadeh

Hello with respect on 19 September our account manager Mr.******* is deleted our golden like and stars. why ? we don't know and anybody doesn't answer. we call more time to booking and back the golden like and stars. but today we check our extranet and see we don't have genius. please back everything to our hotel. Mr ****** say me why your hotel gets the best seller in Tbilisi. please check everything and solved this problem.we write from hotel vaki Tbilisi Georgia please help us. yesterday Mr *******, Account Manager is called us and say you must delete every promotion and put the credit card. he threatened to delete our account from booking.we said why he said that you have more reserve and every reserve is fake.then he writes request for delete our stars and golden like and delete our property from the privilege of booking. then he calls again and threatened to delete our account. we had more try to up our ranking in the booking. employed the SEO worker and change every photo of the hotel.in February we paid 500 gel commission and now is very good work with booking and at august had paid 3750 gel. really Mr ******, Account Manager behaviour is not good.we have requested from booking management looking for this behaviour and answer us. now our performance score in booking changes from 90 to 40, why? please help us with this behaviour. we lose our business from the personal decided please help

-2
13 days ago