Rate Plans and Credit Card Payments

Hello All, 

I'm new to the short term rental business. I recently got onto Booking.com and I don't have the ability to receive payments by CC and have to accept cash. What is the best way to do that? Paypal?

Also, my units are somewhat hard to rent out if they are cancelled before within 30 days. Has anyone had issues of trying to implement such a plan? 





Hi Vincent


this will get you up to speed, recently addressed here : 

payments | Booking.com for Partners




Reminder this is Partner Hub, not BdC Partner Support Team. They will never see these posts.


We cannot help with Finance or Action Requests. For that you need to contact them directly.


Message or Call BdC Partner Support

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.



Kind Regards,

Be Safe, Be Well


Dedicated Partner Contact Options - Visual Guide


Reminder your profile here is missing your listing link, please add it.

How & Why Add your Listing to your Partner Community Profile