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1
Biljana Petrusheva

Rates and availability

Hi there I try to open dates from July, avgust , September 2021 and I can't I don't know what happened they stey closed permanently 

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11
BrookAve 1 year ago

 

Hi

 

start with Calendar List view , and go RoomType , check status is opened, inventory count is correct; check restrictions and promos

 

Else phone Partner Support below.

 

 Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’. 
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

 

*** public main lines via Where you can reach us

 

 

how to contact partner support via private assigned number in inbox

 

 

Profile picture for user Account Advisor Shirley a
B.
Account Adviso… 1 year ago

Hi Biljana Petrusheva,

 

The two main factors affecting a calendar being bookable are rates and inventory (rooms to sell). Please ensure, at minimum, you have these loaded correctly which should open up your calendar (from red to green). If you are then finding yourself not bookable on the front end as a guest, you will need to check your restrictions to see if there is anything blocking a guest from booking (minimum length of stay, no arrival/departures etc.).

 

If you are still having trouble reopening your calendar, please reach out to your local partner support in the Extranet via the Inbox tab > Booking.com messages.

 

Kind regards,

Shirley E.

 

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