We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



Rates and inventory cannot be made through the extranet.

Greeting from Artima Mini Resort Koh Lipe, Now we have quit using Channel manager already. We found that we can not change rate through extranet So we need a help to solve this problem. Best Regards, Anan Kumpa
1 Replies



Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting something like this will not result in any action at all.


  • Why did you stop using a CM?  
  • Are you using more than one OTA?  
  • You should really use a CM if using 2 or more OTA, and instead fix the issue with the CM.


Phone BdC support, see guide below.


Kind Regards,

Be Safe, Be Well


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