rates occupancy

I can not change rates or do anything with my property. I think someone hacked my account or it is locked. It seems either booked for the whole year or it is not available, When I try to rearrange the rates it is asking me for a Channel Manager which I have never set it up.

M Adamopoulou

Hi’ Aleksandar I think it’s best to call your local BDC support team and ask them to fix your listing...

Wish you luck



  Hi Aleksandar Bustrevic


  1. Check and remove any channel manager config by:
  • Go to Extranet Dashboard
  • Click on account top right
  • Select Channel Manager , remove it.
  • If not there look under Property > General Info


     2. Open Calendar,

  • select list view 
  •  Review inventory
  • Review availability and rate 
  • click on the rate plans on left to expand those rows
  • optional bulk edit to update all these values for date ranges etc.



Kind Regards


If you still want to talk to a BdC Support Advisor simply go to Inbox, Booking Messages, click on Contact Us.


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