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1
Daniel Budde

Rating

Hello Everyone :-)

we got a perfect rating of 10 from a guest today. But the final Rating shows 1, which is really bad. Does anybody had the same experience ? I hope its a software problem… Thanks

11
BrookAve

 

hi daniel

 

do you mean the overall rating is =1, but all the sub ratings are high? sounds like the guest was clueless when doing it and did not actually move the overall slider up, pure laziness and incompetence.

 

 

 

 

Reminder: Never post action requests, will never be seen nor actioned.

If needed, Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’. 
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

  8.  

    *** public main lines via Where you can reach us  

  9. How & Why Add your Listing to your Partner Community Profile

  10. how to contact partner support via private assigned number in inbox

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