1

Refund to the guest

Dear partners, thank you for invaiting me into the group.

Could someone advise me how I can process the refund to the guest after the attendance? 

Many thanks in advance. 

Jelena


11
BrookAve

 

Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting something like this will not result in any action at all.


 

Hi  Jelena

 

erm this is peculiar, you say  you want to refund a guest after they have stayed and checked out?

 

Is this correct? 

 

And who did they pay? are you using BdC Online Payments - VCC 

or Payments By Booking?

 

Have you phoned or messaged BdC Support?

 


Kind Regards,

Be Safe, Be Well

 

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