Registrations stucks since November

Dear Community,

we registered at booking.com successfully in November. Unfortunately, the proof by booking.com stucks since them. Feedback was so far "login at Extranet and send us a message", but there ist absolut no opportunity for us to send messages. Please see screenshot:Situation


What we have to do? We are lost.


best regards, Yolanda



Aaltje B.

Hi Yolanda 


Please contact the BDC team for assistance. Look at the help section via the extranet. 

What device are you using, your smartphone or desktop? 

Hope you get it sorted soon. 



Aaltje B.