We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

1

Remove property

hello good day I would like to ask how do I remove property from my list as I have sold the property 

and also remove invoices that have been mark as not paid even though I have received a credit for not hosting any quest at the property 

1 Replies
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9
Sharonpowney

Search on Help for 'end partnership' for instructions.  This is the partner forum, not the booking.com help team, so we are not able to do this for you

You will also need to contact help desk for invoice queries. Use Inbox icon on Extranet or give them a call see link for local phone numbers. 

https://partner.booking.com/en-us/help/where-you-can-reach-us

4 months ago