Request for cancellation ref no ***"Dominic's Best"

The guest who has made this booking is not responding to my communication as I have to adhere to strict protocols from the Sri Lankan Health authorities.With out compliance to the guide lines given by the Authorities I am unable to proceed with the booking. I have communicated what steps the guest has to follow and he has not responded.

I cannot accomadate him with out compliance to Govt regulation .Since the guest is not responding to my request I need to cancel the reservation.

Dominic Manilal

Sharonpowney 2 years ago

I have already responded to this same problem earlier. This is still NOT the helpdesk and I already told you how to get in touch with booking.com

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I found this buried under Partner Help > Your Reservations. So many of us likely have never seen it. This should have been pinned and featured on the community

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Request for cancellation ref no ***"Dominic's Best"

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Request for cancellation ref no ***"Dominic's Best"

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