Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

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1

RESERVATION

Hello! I need some help. I had a reservation from September 2019 for Saturday 4th of July I tried to communicate with him but he didn't respond. In case that he won't come, what I'm suppose to do? Please let me know thank you, Maria.


9
Sharonpowney

Guests can be frustrating when they don't respond to your communications.  Is there a phone number on the reservation that you can call.

You have posted this on the partner forum so we cannot help any further with this.  Contact booking.com help team using Inbox icon on Extranet or give them a call see link for local phone numbers. 

https://partner.booking.com/en-us/help/where-you-can-reach-us