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The has done a booking for Saturday night number *** we are in T3 and we cannot take any bookings at the moment I have tried email her but she is ignoring me I wondered if you could help please
When you say tried emailing Guest, did you actually open the reservation page and send a message from that page , with its message box near bottom of the page?
Dont assume they are ignoring; as it could be as simple as they do not regularly check emails; could be travelling and dont have access etc.
You can of course phone BdC support now and ask them to try contact the guest on your behalf, and state the purpose of.
ELSE
Please phone BdC Support directly for this type of enquiry. Guide below or :
1) In the extranet, go to the ‘Inbox’ tab.
2) Select ‘Booking.com messages’.
3) Click on ‘See Contact Options’.
Topic : Account
Subtopic : Other, then phone number is revealed on right
Hi Team, I need to get delete my listing (Ziffy Suites) as we are not working on short stays as of now. Please get this done ASAP and let me know once its done.
Welcome to the Partner Only Forum, addressing only us not BdC support team.
Posting an action request will not result in any action at all, here.
Hi
ELSE
Please phone BdC Support directly for this type of enquiry. Guide below or :
1) In the extranet, go to the ‘Inbox’ tab.
2) Select ‘Booking.com messages’.
3) Click on ‘See Contact Options’.
Topic : Account
Subtopic : Other, then phone number is revealed on right
Kind Regards,
Be Safe, Be Well
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