Perhaps someone can explain this please. I recently had a review left relating to booking ***. In the scores we got 10/10 in all categories except one which was 7.5/10. I would have expected the overall score then to be 9.7/10 or thereabouts but instead it was 8/10???
How can the average be 8/10 when we got all 10/10 except in one???
I know the scoring weighting was altered a while ago but this seems very strange???
Manor Garden Lodge