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1

Reviews, reality, or not

Why is it, a guest can leave a score alone, or an anonymous review, and we the homeowners suffer with unrepresentative reviews.

Our last guest has decided to dump on us, and we are left helpless, feedback from Booking.com says here to help, really, then perhaps you should start to listen to us; its hanging by a thread for small businesses, help us or we start to go under.

 

Reant possibly over.


b
11
BrookAve 4 years ago

 

Hi

 

This is quite common.

 

Simply reply to the comments in a cleverly worded way to as to point out misinformation misunderstandings; etc without attacking them.

 

Then report them on the details page and tick the box to  blacklist them.

#karma