We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

1

Reviews, reality, or not

Why is it, a guest can leave a score alone, or an anonymous review, and we the homeowners suffer with unrepresentative reviews.

Our last guest has decided to dump on us, and we are left helpless, feedback from Booking.com says here to help, really, then perhaps you should start to listen to us; its hanging by a thread for small businesses, help us or we start to go under.

 

Reant possibly over.

1 Replies
10 Views

10
BrookAve

 

Hi

 

This is quite common.

 

Simply reply to the comments in a cleverly worded way to as to point out misinformation misunderstandings; etc without attacking them.

 

Then report them on the details page and tick the box to  blacklist them.

#karma

 

 

8 months ago